The GridLynk platform is an integrated, multi-utility software ecosystem designed to connect smart metering infrastructure with utility operations and enterprise systems. It brings together head-end system, meter data management and prepayment vending capabilities within a scalable platform for electricity, water and gas utilities.
GridLynk HES provides secure, bidirectional communication with smart meters and field devices. It supports automated meter commissioning, remote configuration, firmware management, scheduled data collection, event monitoring, load control and real-time diagnostics. The system enables reliable collection of consumption, interval and power-quality data while supporting interoperability through DLMS/COSEM, IDIS and open integration interfaces.
GridLynk MDM validates, processes, stores and analyses large volumes of meter data. It supports accurate billing, consumption analysis, demand management, regulatory reporting, automated alerts and customizable dashboards. Multi-utility data can be consolidated into a single operational view, improving data quality, revenue assurance and decision-making.
GridLynk Vending supports secure STS prepayment for electricity, water and gas meters. It provides customer, tariff, agent, commission and transaction management, with multi-channel vending through POS terminals, mobile applications, banking platforms and third-party systems.
The platform features role-based access, audit trails, high availability, disaster recovery and secure user authentication. RESTful APIs, JSON data formats and file-based interfaces simplify integration with billing, CRM, ERP and other utility systems.
By connecting devices, data and business processes, GridLynk gives utilities a flexible foundation for efficient operations, improved customer service and smarter infrastructure management.